Returns & Privacy Policy

Return Policy
Returns are accepted on defective merchandise; a full refund will be given.  Please email us within 3 days of receipt of item with photos and description of defect. 

If you change your mind or order the wrong size of Arete brand apparel, chaps, or tack, there will be a $5 restocking fee.  Please send returns or exchanges back within 14 days of original purchase.  A refund, less shipping, will be credited as soon as the product is received.  If an exchange is requested, the restocking fee is waived.

There are NO refunds or exchanges on Sale Priced Saddles, Skito or ThinLine products unless defective or incorrect (meaning the product you received is not what you ordered).  Defective or incorrect items must be returned to the manufacturer directly to receive a new item.  Please email us within 3 days of receipt of item with photos and description of defect, and we will facilitate your return/exchange. 

Saddles require a 10% restocking fee.

There are no returns on clearance priced items. 

Please measure accurately before purchase to insure a proper fit.  
If you have questions about fit, please contact us and we will help you decide which size or style is appropriate. info@aretesaddlery.com 

 
Privacy Policy
Your information will never be sold or shared.  We will send out periodic emails about sales, specials, or new items (once a month or less).  There is an unsubscribe option at the bottom of every email sent.  Please do not mark our emails as spam in your email program.  If you are not receiving order status updates or our newsletter, please add info@aretesaddlery.com to your contacts list / address book to ensure delivery.
 

Contact Us
info@aretesaddlery.com
501-993-6775, M-F 9:00am-6:00pm CST
We are located in Little Rock, Arkansas, USA.


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